DiaPETic

Guide · Chapter 10 of 12

When something seems wrong

The red emergency button at the top right of every screen opens Emergency help. If you are ever unsure, call your veterinarian or an emergency clinic.

When to go to an emergency clinic immediately

Go to an emergency clinic right away if your pet has collapsed or will not wake up, is having a seizure, is struggling to breathe, is bleeding heavily, or is very weak, unsteady or trembling. The emergency screen provides call and directions buttons for your emergency clinic, and Find nearby lists other clinics close to you.

Help me decide what to do

This feature asks a short series of questions, for example whether your pet is weak or unsteady, may have eaten something harmful, is not eating or is vomiting, or whether there has been a problem with the insulin. Based on your answers, it recommends one of three courses of action: act now, call your veterinarian today, or call your veterinarian soon. In an emergency, do not wait to finish the questions.

Quick guides

Step-by-step guides are available for the following situations:

  • Going to an emergency clinic now
  • Possible low blood sugar
  • Possible poisoning
  • Needing to be seen today
  • Not eating while on insulin
  • Vomiting or diarrhea
  • Too much insulin
  • Uncertainty about whether a shot was given
  • A missed dose
  • Insulin that may be damaged
  • Increased drinking and urination
  • A high glucose reading
  • Serious and minor injuries
  • When something seems off

Information for the clinic

The emergency screen also prepares a summary from your records, including your pet's details and microchip number, insulin and dose, the last shot, meal and glucose reading, other medications, today's journal entries and your regular veterinarian. You can read it to the clinic over the phone, or tap Share or Copy to send it.

Calls, guided questions and step-by-step guides, available from every screen.

Poison control

If your pet may have swallowed something harmful, you can call the ASPCA Animal Poison Control Center at (888) 426-4435 or the Pet Poison Helpline at (855) 764-7661 directly from the emergency screen. A consultation fee may apply.

Signs of low blood sugar include weakness, unsteadiness, trembling, twitching, confusion and seizures. Rub honey or corn syrup on your pet's gums and call your veterinarian or an emergency clinic immediately.